Tag: request status

Structure of the Request Details window

This guide explains all the elements involved in a request. Through this guide, you will learn the basic concepts of the Request Details window, what elements make it up, and what actions you can perform from this window. Table of contents Structure of the Request Details window Request header Request number Action buttons Status or…

Request status Overview

Each request in Maatdesk can switch between its possible states (where each state has a meaning) once certain conditions are met or depending on the user’s decision, in turn allowing certain actions to be taken or not. This guide provides an explanation of each of the statuses of any request, what to do, and what…